Warning: Counterfeit Pure Tone Jacks Flooding Online Marketplaces

We want to make our customers and the music community aware of a growing issue that directly affects both players and retailers: counterfeit Pure Tone Jacks have been appearing in large numbers on online marketplaces such as Amazon and eBay, primarily from sellers based in mainland China.

How to Spot a Counterfeit

Authentic Pure Tone Multi-Contact Output Jacks always carry our Pure Tone logo as part of the design. Counterfeit versions lack this identifying mark, making them easier to spot once in hand. Unfortunately, many buyers are discovering the difference only after purchase.

Beyond branding, the quality differences are clear:

• Counterfeit jacks often use inferior plating and metals that compromise durability.
• Contact tension and reliability are inconsistent, leading to poor signal integrity.
  

A Direct Violation of Our Patents

Pure Tone Jacks are protected by U.S. and international patents. These counterfeit products are in direct violation of those patents. We are actively pursuing legal action against violators, but we also need to ensure that musicians and retailers remain vigilant and informed.

Protect Yourself and Your Gear

When purchasing Pure Tone Jacks, always buy from trusted dealers or directly from our official website to ensure authenticity. If you see suspiciously low-priced listings without our logo or from questionable sellers, they are likely counterfeit.

Counterfeits don’t just hurt our company, they put your tone and reliability at risk. Musicians deserve hardware they can count on, and that is only guaranteed when buying genuine Pure Tone products.

What You Can Do

• Check the logo: If it doesn’t have our name, it isn’t ours.
• Report fakes: If you spot counterfeit listings online, please report them through the platform or let us know directly so we can take action. Unfortunately, platforms like Amazon have made it more difficult for brands to remove counterfeit items in recent years, even with patent and trademark protections. The only way they seem to take action is if customers report the counterfeit products directly.
• Spread the word: Help protect fellow musicians by making them aware of this issue.

Pure Tone Technologies was built on a simple promise: deliver the most reliable, high-quality output jack on the market. We will continue to protect that promise against counterfeiting and ensure musicians worldwide get the product they deserve.

Thank you for the continued love and support!